Terms of Service

1. Acceptance of Terms

By accessing or using MiroSync for Monday for Monday ("the Service"), you agree to be bound by these Terms of Service ("Terms").

These Terms constitute a legal agreement between:

You: The individual or entity using our Service
MiroSync for Monday for Monday: The provider of the integration service

Important Notice

If you do not agree to these Terms, you must not access or use our Service. Continued use of the Service constitutes acceptance of any modifications to these Terms.

1.1 Capacity to Enter Agreement

By agreeing to these Terms, you represent that:

You are at least 16 years of age
You have the legal capacity to enter into this agreement
If acting on behalf of an organization, you have authority to bind that entity
Your use of the Service complies with applicable laws and regulations

2. Service Description

2.1 Core Functionality

MiroSync for Monday provides integration services between Monday.com and Miro platforms, including:

Data Synchronization: Real-time sync between Monday.com items and Miro app cards
Authentication Services: Secure OAuth integration with both platforms
Webhook Processing: Automated updates based on platform changes
Field Mapping: Intelligent selection and display of relevant data fields

2.2 Third-Party Dependencies

Our Service relies on third-party platforms:

Monday.com: Subject to Monday.com's terms of service and API limitations
Miro: Subject to Miro's terms of service and SDK requirements
Infrastructure Providers: Supabase, Netlify, and other service providers

Service Evolution

We may modify, update, or discontinue features of the Service at any time. We will provide reasonable notice of significant changes that may affect your use of the Service.

3. User Accounts & Access

3.1 Account Requirements

To use MiroSync for Monday, you must have:

Active Miro Account: With appropriate permissions to install apps
Monday.com Access: With permissions to access relevant boards and data
Administrative Rights: To authorize integration and manage connections

3.2 Account Security

You are responsible for:

Maintaining the security of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized access
Ensuring your connected accounts remain secure

3.3 Access Permissions

By connecting your accounts, you grant MiroSync for Monday permission to:

Access specified Monday.com boards and items
Create and update Miro app cards
Receive webhook notifications from connected platforms
Store necessary mapping data for synchronization

Permission Control

You can revoke these permissions at any time through your Monday.com or Miro account settings. Revoking permissions will disable the integration service.

4. Permitted Use

4.1 Authorized Usage

You may use MiroSync for Monday for:

Business Integration: Connecting your Monday.com and Miro workspaces
Data Synchronization: Keeping project information consistent across platforms
Team Collaboration: Enhancing workflow between project management and design tools
Organizational Use: Within your company or team's authorized accounts

4.2 Commercial Use

Commercial use is permitted within the following guidelines:

Use within your organization's normal business operations
Integration of data you own or have permission to access
Compliance with both Monday.com and Miro terms of service
Respect for applicable data protection and privacy laws

4.3 Fair Use Policy

To ensure service quality for all users, we may implement reasonable limits on:

Number of API calls per hour or day
Data transfer volumes
Number of synchronized items
Webhook processing frequency

5. Prohibited Activities

Strictly Forbidden

The following activities are expressly prohibited:

🚫 Technical Abuse

Reverse engineering or decompiling the Service
Attempting to access unauthorized data or systems
Overloading servers or disrupting service performance
Circumventing security measures or rate limits

⚖️ Legal Violations

Violating applicable laws or regulations
Infringing intellectual property rights
Processing data without proper authorization
Engaging in fraudulent or deceptive practices

🛡️ Security Threats

Introducing malware, viruses, or harmful code
Attempting unauthorized access to other users' data
Sharing access credentials with unauthorized parties
Engaging in activities that compromise platform security

📊 Data Misuse

Accessing data beyond your authorized permissions
Sharing confidential information without consent
Using the Service to violate privacy rights
Scraping or extracting data for unauthorized purposes

Enforcement

Violation of these prohibitions may result in immediate suspension or termination of your access to the Service, and we may report illegal activities to appropriate authorities.

6. Data & Content Responsibility

6.1 Your Data Ownership

You retain full ownership of all data and content processed through MiroSync for Monday. We do not claim ownership of your Monday.com items, Miro boards, or any derived data.

6.2 Data Accuracy & Compliance

You are responsible for ensuring that:

Data Accuracy: Information synchronized through MiroSync for Monday is accurate and up-to-date
Legal Compliance: Your use of the Service complies with applicable data protection laws
Authorization: You have proper rights to process and synchronize all connected data
Team Permissions: Team members using the integration have appropriate access rights

6.3 Data Processing Authorization

By using MiroSync for Monday, you authorize us to:

Process your data as necessary to provide the Service
Store mapping information required for synchronization
Access your data through official platform APIs
Transmit data between Monday.com and Miro as configured

6.4 Content Standards

While we do not monitor content, you agree that all synchronized data will:

Comply with Monday.com and Miro content policies
Not violate third-party intellectual property rights
Not contain harmful, illegal, or inappropriate content
Respect applicable privacy and data protection requirements

Data Portability

You can export or disconnect your data at any time. Upon termination of service, we will delete your data according to our retention policy outlined in our Privacy Policy.

7. Service Availability

7.1 Service Level Expectations

We strive to provide reliable service with:

High Availability: Commercially reasonable uptime for core synchronization features
Performance: Real-time processing of webhook events within normal parameters
Monitoring: Regular monitoring of service health and performance
Maintenance: Scheduled maintenance with advance notice when possible

7.2 Service Interruptions

Service may be temporarily unavailable due to:

Scheduled maintenance and updates
Third-party platform outages (Monday.com, Miro, AWS, etc.)
Network connectivity issues
Emergency security measures
Force majeure events beyond our control

7.3 Dependency Limitations

Our Service depends on third-party platforms and services. We cannot guarantee availability when:

Monday.com or Miro platforms experience outages
API rate limits are exceeded
Platform policies or terms of service change
Required permissions are revoked

Status Updates

We will communicate significant service issues through our support channels and, when possible, provide status updates and estimated resolution times.

8. Intellectual Property Rights

8.1 Our Intellectual Property

MiroSync for Monday and all related materials are protected by intellectual property laws. Our rights include:

Software and Code: All source code, algorithms, and technical implementations
Trademarks: MiroSync for Monday name, logos, and branding materials
Documentation: User guides, API documentation, and support materials
Design Elements: User interface designs, graphics, and visual elements

8.2 Limited License to You

We grant you a limited, non-exclusive, non-transferable license to:

Access and use the Service for its intended purpose
Use our documentation to configure and operate the integration
Display MiroSync for Monday branding in connection with authorized use

This license is automatically terminated if you violate these Terms or discontinue use of the Service.

8.3 Your Intellectual Property

You retain all rights to your intellectual property, including:

Data and content in your Monday.com and Miro accounts
Business processes and workflow configurations
Custom fields, templates, and organizational structures
Any derivative works created using synchronized data

8.4 Feedback and Suggestions

If you provide feedback, suggestions, or feature requests:

We may use this feedback to improve the Service
No compensation is owed for suggestions or feedback
You grant us a non-exclusive right to implement suggested improvements
Your feedback does not create any confidential relationship

9. Disclaimers

Important Legal Notice

The following disclaimers limit our liability and define the boundaries of our service commitment.

9.1 Service "As Is" Disclaimer

MiroSync for Monday is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, including but not limited to:

Merchantability: Fitness for your specific business purposes
Non-Infringement: Freedom from intellectual property conflicts
Accuracy: Completeness or accuracy of synchronized data
Availability: Uninterrupted or error-free operation

9.2 Third-Party Platform Disclaimer

We are not responsible for:

Changes to Monday.com or Miro platforms, APIs, or policies
Data loss or corruption on third-party platforms
Service interruptions caused by external dependencies
Compliance with third-party terms of service
Platform-specific features, bugs, or limitations

9.3 Data Accuracy Disclaimer

While we strive for accurate data synchronization:

We do not guarantee perfect data consistency at all times
Synchronization delays may occur due to platform limitations
Data transformation may result in formatting changes
You should verify critical information independently

9.4 Business Continuity Disclaimer

We recommend:

Maintaining independent backups of critical data
Having alternative workflows in case of service interruption
Regular verification of synchronized information
Understanding the dependencies on third-party platforms

10. Limitation of Liability

Maximum Liability Cap

To the maximum extent permitted by law, our total liability for any claims related to the Service shall not exceed the amount you have paid us in the 12 months preceding the claim.

10.1 Excluded Damages

We shall not be liable for:

Indirect Damages: Lost profits, revenue, or business opportunities
Consequential Damages: Business interruption or loss of goodwill
Data Issues: Data loss, corruption, or inaccuracies
Third-Party Claims: Issues arising from platform dependencies
Force Majeure: Events beyond our reasonable control

10.2 Mitigation Obligations

You agree to:

Promptly notify us of any issues or problems with the Service
Cooperate in reasonable efforts to resolve service problems
Take reasonable steps to minimize potential damages
Maintain appropriate backups and business continuity plans

10.3 Jurisdictional Variations

Some jurisdictions do not allow certain limitations of liability. In such cases:

Our liability is limited to the maximum extent permitted by applicable law
These limitations may not apply to claims involving personal injury or willful misconduct
Specific consumer protection laws may provide additional rights

11. Termination

11.1 Termination by You

You may terminate your use of MiroSync for Monday at any time by:

Disconnecting the integration through your Miro or Monday.com settings
Revoking API permissions for MiroSync for Monday
Contacting us to request account deletion
Simply ceasing to use the Service

11.2 Termination by Us

We may suspend or terminate your access if:

Terms Violation: You breach any provision of these Terms
Prohibited Use: You engage in activities that violate our usage policies
Legal Requirements: Required by law or legal process
Platform Changes: Third-party platforms require discontinuation
Service Discontinuation: We decide to discontinue the Service

11.3 Effects of Termination

Upon termination:

Access Cessation: Your access to the Service will be immediately discontinued
Data Retention: We will handle your data according to our Privacy Policy
Survival Clauses: Certain provisions will survive termination (liability limitations, intellectual property rights)
Outstanding Obligations: Both parties remain responsible for pre-termination obligations

11.4 Data Export

Before termination, you may:

Export any data you've configured for synchronization
Document your integration settings for future reference
Request assistance with data migration if needed

12. General Provisions

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where MiroSync for Monday operates, without regard to conflict of law principles.

12.2 Dispute Resolution

For any disputes arising under these Terms:

Informal Resolution: We encourage contacting us first to resolve issues
Formal Process: If needed, disputes will be resolved through binding arbitration
Jurisdiction: Courts with appropriate jurisdiction if arbitration is not applicable
Class Action Waiver: Disputes must be resolved individually, not as part of class actions

12.3 Modifications to Terms

We may modify these Terms at any time. Changes will be effective when:

Posted to our website with an updated "Last Updated" date
Where possible, notified to active users via email or in-service notification
After a reasonable notice period for material changes

12.4 Severability and Waiver

Severability: If any provision is deemed invalid, the remaining Terms remain in full effect
Waiver: Failure to enforce any provision does not constitute a waiver of that provision
Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement
Assignment: You may not assign these Terms without our written consent

12.5 Contact for Legal Matters

For legal notices, terms-related questions, or formal communications:

Email: help@mirosyncformonday.com
Subject: Include "Legal Notice" or "Terms Inquiry"
Response Time: We will respond to legal inquiries within 5 business days

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